If you are having problems logging in, remember a few things:
1. Log in using your e-mail address.
2. Your password is case-sensitive -- uppercase/lowercase makes a difference!
If your password is "john1234", then "John1234" will not work.

Forget your password? Type your e-mail address here, and it will be reset and e-mailed to you:
E-mail me my new password

3. Pop-up blockers should be disabled for this site.

To use this site, you will need to either disable your pop-up blockers, or allow pop-ups from the site you are logging in to. Please note that you may have more than one pop-up blocker installed. Some toolbars for your web browser such as Google toolbar, Yahoo toolbar, etc. may include their own pop-up blockers, and some antivirus programs/firewall software can include their own.

4. Cookies must be enabled in your web browser.
To determine what browser you are using, go to its "Help" menu and choose "About".
To enable cookies:

Internet Explorer 6 users:
1. Click on the "Tools" menu, then "Internet Options"
2. Click on the "Privacy" tab and click the "Edit..." button
3. Type the name of the URL you are trying to login to (e.g. shopper.archondev.com) and click "Allow"
4. Click "OK"

Internet Explorer 7 users:
1. Click on the "Tools" menu, then "Internet Options"
2. Click on the "Privacy" tab and click the "Sites." button. You may need to click 'Advanced', then check 'Override automatic cookie handling'.
3. Type the name of the URL you are trying to login to (e.g. shopper.archondev.com) and click "Allow". The address will appear in the 'Managed websites' list below with a setting of 'Allowed'.
4. Click 'OK' until you are viewing your web page again.

Internet Explorer 8 users:
1. Click on the "Tools" menu, then "Internet Options"
2. Click on the "Privacy" tab and click the "Sites." button. You may need to click 'Advanced', then check 'Override automatic cookie handling'.
3. Type the name of the URL you are trying to login to (e.g. shopper.archondev.com) and click "Allow". The address will appear in the 'Managed websites' list below with a setting of 'Allowed'.
4. Click 'OK' until you are viewing your web page again.

Firefox 2.x & 3.x (PC) users:
1. Click on the "Tools" menu, then "Options"
2. Click 'Privacy' in the top panel
3. Check the box labelled 'Accepted cookies from sites'
4. Click 'Exceptions' under 'Cookies'.
5. Type the name of the URL you are trying to login to (e.g. shopper.archondev.com) and click "Enable". The address will appear in the list below with a setting of 'Enabled'.
6. Click 'Close', then click 'OK' to save your changes.

Firefox (Mac) users:
1. Click on the "Firefox" menu, then "Preferences"
2. Click 'Privacy' in the top panel
3. Check the box labelled 'Accepted cookies from sites'
4. Click 'Exceptions' under 'Cookies'.
5. Type the name of the URL you are trying to login to (e.g. shopper.archondev.com) and click "Enable". The address will appear in the 'Managed websites' list below with a setting of 'Enabled'.
6. Click 'Close', then click 'OK' to save your changes.